Activity Appointments and Passes

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NOTICE: We can no longer use our current online registration system for transactions. We have moved to a new and improved system. This transition will happen in phases. For details about registration, reservations, passes and more, see: Online Registration System Update.

IMPORTANT: By signing up online, over the phone or in-person for classes or activities offered by the City of Sunnyvale, you agree to follow the City’s Participation Policies.

Appointment Status and Pass Pricing

Appointment Requirements

All activities below are open and REQUIRE a VALID pass PRIOR to arrival.

These activities also REQUIRE an appointment:

Painting and Pottery Studio

These activities do NOT need an appointment:

Badminton
Lap Swim
Pickleball
Volleyball
Water Fitness

Pass Pricing

You can purchase up to 5 passes for each activity.

Activity	Resident	Nonresident	Senior Resident	Senior Nonresident
Badminton	$7	$9	N/A	N/A
Lap Swim	$10	$12	$7	$9
Painting Studio	$7	$9	N/A	N/A
Pickleball	$7	$9	$5*	N/A
Pottery Studio	$29	$36	N/A	N/A
Table Tennis	N/A	N/A	1 Visit - $5* Calendar Year Pass - $20*	1 Visit - $6* Calendar Year Pass - $20*
Volleyball	$7	$9	N/A	N/A

*You must be a Senior Center member to receive a discount.

Senior Center Membership

Adults, age 50 and up, may purchase an annual Senior Center Membership.

Purchase or Renew a Pass

You have several options to purchase or renew a Pass:

Online (Requires account to purchase a Pass)
By phone or in-person during business hours (Monday through Friday, hours below):
- Senior Center Activities - 8:30 a.m. to 5 p.m.: 408-730-7360
- Community Center - 8:30 a.m. to 5 p.m.: 408-730-7350

You will receive an email from rec@sunnyvale.ca.gov with your paid receipt and pass.

Pass Rules

You MUST purchase a pass at least 24 hours prior to your appointment.
One pass per person. Passes cannot be shared.
Each appointment equals one visit or drop-in visit on your pass.
You can purchase up to 5 passes at one time.

NOTICE: The City reserves the right to cancel your appointment for failure to have a valid pass on file.

How Many Visits are Left on My Pass?

You can view how many visits are left on your active pass by following a few simple steps:

Log in to your online account and follow the file path below to view all valid passes and the number of visits left on each pass.
Click "My Account"
Under "History & Balances", click "My History". Member history is displayed and can be filtered by "Module".
Select "Pass Membership". Remaining punches will display on the right for each active pass.

About Your Appointment

Be Prepared for Your Appointment

Before proceeding, visit the page for the activity you're interested in (see top of page) and read the relevant information.

Before arrival, you must have 1) a confirmed appointment, and 2) a valid pass.
During check-in you must present your valid pass.
- You may show it on your mobile device or print copy.
If you are late you will miss your appointment and you will be charged as a no show.
You must exit the facility immediately at the end of your appointment time.

How to Make an Appointment

You can make an appointment up to 7 days in advance.
By making an appointment you agree to the City’s Participation Policies.
Appointments fill up quickly and are limited to COVID-19 protocols and City resources. Check back to see if appointments are available due to cancellations.
Visit the specific program activity page (see above) to make your appointment.

Cancellations

You may cancel your scheduled appointment up to 12 hours in advance. To cancel, click on the “Change/Cancel Appointment” button at the bottom of your appointment confirmation email.
We do not accept cancellations made less than 12 hours from your appointment.
If you arrive late (after the 15-minute check-in period) or not at all, the “no shows” will be deducted from your activity pass.